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Transform your employee experience to delight customers, improve productivity and drive employee loyalty

If you haven’t yet realised that employee experience should be as carefully planned as your customer experience, chances are you’re already behind. Gallup recently found a staggering 87% of employees worldwide are not engaged, resulting in poor productivity and low levels of service. Are your employees amongst them?

Applying customer experience strategy to employee experience is the next step in HR transformation to ensure a happy, engaged and productive workforce. From Voice of the Employee to Employee Journey Mapping, the most forward thinking HR Directors are applying these methodologies to their workforce and seeing amazing results.

The Employee Experience Forum is the only event in the UK to bring you 20+ concrete case studies on transforming the employee experience. Our expert speaker faculty will be tackling your biggest challenges and providing you with inspiring ideas on how to make your people strategy a success.

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2017 Featured Speakers

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What will you learn?

Demonstrate the link between employee experience and profitability:

Demonstrate the link between employee experience and profitability:

Understand how to build a compelling business case for investment like Byron Hamburgers

Create an Employee Value Proposition that aligns with your brand message:

Create an Employee Value Proposition that aligns with your brand message:

Hear how Virgin Active have used their iconic brand to shape their people strategy

Put HR at the heart of cultural transformation:

Put HR at the heart of cultural transformation:

Learn how Sofology completely transformed their company culture with HR at the helm

Bridge the gap between Voice of the Employee and Voice of the Customer:

Bridge the gap between Voice of the Employee and Voice of the Customer:

Discover how Harrods are leveraging employee data to improve customer experience

Digitalise your employee experience:

Digitalise your employee experience:

Understand how to use workplace apps to improve productivity like Three

Track and measure the results of your people strategy:

Track and measure the results of your people strategy:

Hear how you can turn feedback into actionable insight like Screwfix and achieve amazing results!

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